Copilot is available in the CSP channel!

Copilot (AI-powered assistant) for Microsoft 365 is now available to all CSP (Cloud Solution Provider) customers and partners and is now open for sale in ERC.

This extension of Microsoft 365 capabilities is part of Microsoft’s strategy to improve the user experience in applications such as Outlook, Teams, Word, Excel and PowerPoint. Copilot for Microsoft 365 became available for enterprise customers on November 1, 2023, but as of January 16, 2024, Copilot is operational in CSP for all types of customers.

Copilot for Microsoft 365 is not just a purchase of a license, it is currently a strategic step towards an organizational transformation aimed at increasing productivity and implementing a secure integration of artificial intelligence into the daily workflows of Microsoft 365 applications.

Licensing and pricing:

• Copilot for Microsoft 365 requires an additional license that can only be purchased together with the corresponding base license: Microsoft 365 Business Standard, Microsoft 365 Business Premium, Microsoft 365 E3, Microsoft 365 E5, Office 365 E3 and Office 365 E5.
• MSRP is USD 360 per user per year (excluding VAT), for more detailed pricing, please contact ERC managers.
• The license can be issued for 1 year with advance payment, monthly options are currently not available.

Copilot for Microsoft 365 is designed not only to increase productivity but also to foster the creativity of users. Thanks to generative AI, users can now complete tasks quickly and more efficiently, while developing creative ideas and solutions to work challenges.

For a successful Copilot implementation, attention should be paid to data protection and management. It is important to carefully plan the implementation process of generative artificial intelligence and Copilot for users to ensure the maximum benefit from these technologies.

How to start working as a reseller?

• Define a strategy to help your customers implement Microsoft 365 Copilot in their organizations.
• Create services such as workshops, deployments/demos, user onboarding training, and special integrations.
• Start using Copilot in Microsoft 365 in your organization. Contact ERC to initiate collaboration.
• Ensure the team is qualified and ready to interact with customers.
• Understand the difference between the free Microsoft Copilot included with Windows 11’s latest update and the Copilot license for Microsoft 365.
•  Visit information sources and help customers familiarize with and switch to Microsoft 365 Copilot:
  • Copilot for work | Microsoft 365
  • Copilot for Microsoft 365 technical overview presentation

In today’s business environment, it is important not only to provide products and services to customers, but also to actively engage with them, helping to innovate and use solutions effectively. One such key tool to support this process is Microsoft 365 Copilot, enabling ERC CSP partners to provide customers with solutions tailored to their needs.

To effectively engage with customers and assist them in initiating collaboration with Microsoft 365 Copilot, follow these steps:

1. Determine the current readiness of relevant customers for data protection and security.

2. Manage customers with Microsoft 365 Lighthouse, providing a convenient dashboard for effective management.

3. Offer Copilot SMB Briefing webinars for customers to learn about the benefits of Copilot for Microsoft 365 in their organizations.

4. Contact ERC to access the latest GTM resources, presentations, materials and workshops to help provide customers with clear and up-to-date information.

Working with customers to implement Microsoft 365 Copilot can be an important step in improving their business and ensuring high levels of security and productivity. Make the most of available tools and resources to ensure successful customer onboarding.

How do I initiate collaboration with Microsoft 365 Copilot as a customer?

To successfully implement Copilot, companies need to prepare and think about data protection and management, as well as plan how users will implement generative AI and Copilot.

Implementing Microsoft 365 Copilot technology in an organization requires careful preparation and careful planning. If the company is ready to take a strategic step into the world of generative artificial intelligence, here are the key steps to consider:

• Start by training users for generative AI. Encourage users to learn the basics of Copilot as part of the Windows 11 free plan. It’s important to teach how to effectively use this tool to achieve the best results.
• Ensure that users are using existing Microsoft 365 features such as SharePoint and Teams. Integrate them into your workflow for maximum productivity.
• Consider the full implementation of artificial intelligence in the company’s business operations.
• Develop training programs and monitor performance improvements by documenting results.
• Copilot inherits the security and privacy policies of Microsoft 365.
• Optionally, improve data availability and security with cloud-based protection services for an additional layer of protection.
• Monitor and drive Copilot implementation with the Copilot Dashboard to objectively measure implementation performance and results.

Careful planning and execution of these stages will help your company successfully implement Microsoft 365 Copilot, ensuring efficiency, security and innovation in its business processes.

Currently, Copilot for Microsoft 365 defines a new stage in the development of any company and Microsoft users, opening up new horizons by making any work processes more productive and technologically advanced. This innovative product will not only improve the efficiency of work processes, but also create new opportunities for creativity and development. Those who adapt quickly to Copilot will be among the first in this exciting future of artificial intelligence.

Contact ERC for more information and resources. ERC specialists will help to initiate collaboration with Microsoft Copilot and provide information about all CSP opportunities.